EchoTik |How to Manage Orders in TikTok Shop
This section provides a step-by-step guide on managing new orders, including checking the order status, shipping the order, tracking delivery, managing cancellations, and exporting the order list. How to get to Order Management Click Orders > Manage Orders Order status and management From this part, you can manage all the orders and check order status. All Order Under the All tab you can see all orders with all statuses (except for Returns/Refunds orders). Actions you can take: You can use filters to select the orders you want to view and see the order volume . You can also sort the orders in a variety of ways. Unpaid Orders This Unpaid tab shows all orders that have been placed, but where payment has not as yet been completed. Actions you can take: You can click the chat button to contact buyers, and encourage them to complete the sale. You can only contact buyers who created orders within the previous 60 days. After 60 days, buyers cannot...