AI Empowering Cross-Border E-Commerce: The Booming "Pet Economy" and Smart Pet Products in Southeast Asia

From establishing a strong domestic market presence to expanding into over 40 countries worldwide, and from leading the billion-dollar smart pet care sector in China to steadily building a global footprint, PETKIT, a Chinese smart pet brand, has successfully achieved an annual revenue of 1 billion yuan in overseas sales. What makes PETKIT so appealing?

Smart pet products use artificial intelligence, GPS, and other electronic information technologies to enhance pet care items. These products, including smart feeding devices, wearable gadgets, and toys, offer features like interactive play and anti-theft tracking.

As the demand for pet companionship grows, the relationship between people and pets has evolved significantly. It now transcends practical needs, becoming a source of emotional fulfillment. Especially among the younger generation, pets are seen as family members, leading to an increased demand for high-quality pet products. This surge in demand has driven the rapid development of the smart pet market, opening up vast opportunities in the pet economy.

According to Future Market Insights, the global smart pet product market is expected to grow at a compound annual growth rate of 19.5% between 2024 and 2034, with the market size reaching nearly $6 billion in 2024. As technology advances, pet consumption is becoming increasingly intelligent.

The "2024 Pet Supplies Industry Market Insight Report" reveals that the Southeast Asian pet market is expanding rapidly, with projections indicating it will reach $25 billion by 2030. Young consumers are the primary driving force, with online shopping being the main purchasing channel. Millennials and Generation Z dominate the smart pet market, characterized by their focus on quality, personalized needs, and brand experiences.

As consumers seek to improve the quality of life for their pets with high-quality and smart products, the smart pet product market is on a fast growth trajectory. Pet retail is transitioning from offline to online, with increasing online penetration, showcasing immense potential.

01 The Explosive Growth of Smart Wearables in the Pet Industry

PETKIT, founded in 2013, capitalized on the trend of wearable technology. With a background in technology, the founders excel at refining products to perfection. Their first launch, a smart wearable device for pets, leveraged this trend and marked their entry into the smart pet industry.

After the initial success, PETKIT expanded its product line to cover a wide range of pet needs, including health monitoring, feeding, sleeping, sanitation, and outdoor activities. These products cater to diverse pet lifestyles and include features like health tracking, diet management, sleep monitoring, and more.

Following success in the domestic market, PETKIT went global in 2017, seizing the booming cross-border e-commerce opportunities. They focused on three core products: feeders, water dispensers, and automatic litter boxes. Today, PETKIT's products are available in over 40 countries, serving millions of pet households.

According to Echotik, PETKIT Thailand's TikTok store has sold approximately 12,000 items since March 2023.

🔍 Want to see further details and data of the small shop? Click on "read original" or copy the link to open in your browser: https://echotik.live/shops/7494735626163882632

The store's best-selling items over the past 30 days are AI-powered pet feeders. These feeders, equipped with smart cameras, monitor pet health indicators and use AI algorithms to alert owners to any anomalies, enhancing pet health management.

The third best-selling product is an AI-integrated automatic cat toilet. This innovative product records usage data and analyzes waste to provide early warnings about urinary and digestive health issues.

PETKIT excels at understanding the needs of pets and their owners, creating localized products that address specific pain points in various markets. For example, they developed the world's first air-conditioned pet house to address pets being left home alone in the summer.

To test new products, PETKIT utilizes overseas crowdfunding platforms to gauge market feedback, aiding future decision-making.

 PETKIT focuses on refining its core product lines rather than chasing trends. By continually upgrading existing products with new features and services, PETKIT reduces pet owners' burdens and enhances the precision of pet care management.


02 Localized Marketing Through Social Media Platforms

As PETKIT expanded globally, it not only adapted its products to local markets but also achieved significant success in localized marketing. Each time PETKIT enters a new market, it tailors its marketing strategies to the local culture and consumer habits. By building a social media matrix and using local languages to address consumer pain points, PETKIT has seen remarkable results.

In Southeast Asia, PETKIT has established social media accounts across various countries, particularly on TikTok. PETKIT Indonesia boasts nearly 23,000 followers and 286,000 likes, while PETKIT Thailand has around 16,000 followers.


The official account's short videos primarily focus on product introductions, usage demonstrations, and pet care education. These videos, combined with user feedback and interaction, have generated high-quality content that enhances brand visibility and reputation, strengthening consumer recognition and trust.


PETKIT collaborates with numerous pet-related influencers to publish unboxing videos and product reviews. Leveraging these influencers' reach has significantly boosted PETKIT's brand awareness in Southeast Asia.

The hashtag #petkit on TikTok now has over 5,100 videos, most of which are influencer collaborations showcasing real product use, paving the way for PETKIT’s expansion.

Additionally, PETKIT capitalizes on the live e-commerce trend, setting up local live streaming studios in different countries. They also run advertisements to increase brand exposure through paid traffic.

The "Smart Pet Products Going Global Guide" indicates that the growth momentum of smart pet products is strong, with increasing influence in the pet industry, marking it as a significant development trend. More smart pet hardware companies are expected to expand globally in the future.

Brands that succeed overseas often excel at creating hit products by focusing on specific consumer pain points rather than offering a wide range of products from the start. By establishing a strong presence with standout products, brands like PETKIT can break through intense competition and develop deeper, long-term market strategies.

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